How do I change my email?

To update the email on your account, please complete the following steps:

1. Create a email ticket to us on this link 'Submit a Request'
2. Give your current account email
3. Select 'My Account' > 'Update Personal Details'
4. Subject Line: Update my registered email
5. In the Description provide;
   • Old email address
   • New email address
   • Reason for change; Provide details.
6. Attach your proof of identify (e.g. ID, passport or driving license) to confirm the change of email address is coming from the account holder.
7. Click 'Submit' to send your request.

Most emails will be answered within 24 hours. If you need anything else, feel free to open a messaging conversation with our Bot Chip on the bottom right.