My withdrawal was cancelled/rejected

Your withdrawal can be canceled/rejected for one or more of the following reasons:

• you had insufficient turnover after your last deposit.
• you haven’t provided us with requested documents for verification.
• you logged into your account from a country where we don’t offer our services.
• you used a payment method that doesn’t belong to you.
• a technical error occurred and we will notify you to re-request your withdrawal.

If you don’t find any of the above reasons relevant, please reach out to us via email.

How do I contact support?