OUR COMMITMENT TO PLAYER SAFETY
At 4Poker, we take pride in creating a fun and secure environment for you to enjoy the game of poker. Responsible Gaming is an essential part of our commitment to player safety, and we provide a wide range of tools and resources to support our players.
We require that all players are at least 18 years of age (or older if dictated by their license and location) and verify their identity and age through proper documentation. Any player found to have provided false information about their age will have their winnings confiscated. At the time of account creation, players are invited to set limits on their account to ensure they stay within their means. Our Self-exclusion tool offers customizable options for taking short breaks or longer time-outs, allowing players to play within their comfort level.
Responsible Gaming is integrated into every aspect of the 4Poker experience, and is always easily accessible, with just one click away. So you can enjoy your poker experience with peace of mind.
OUR ADVICE TO YOU
At 4Poker, we want you to have a safe and enjoyable gaming experience. Here are some tips to keep in mind when playing:
- Play for the love of the game, not for financial gain.
- Only play with money you can afford to lose.
- Set deposit limits in advance to help stay within your means.
- Don’t chase losses as it can lead to a loss of control.
- Ensure you take regular breaks.
- Avoid playing while emotionally vulnerable or tired.
- Balance your poker gameplay with other activities to keep it in perspective.
- Avoid drinking or using drugs while playing, as it can impair judgment.
- If you have any concerns or feedback about our service, please reach out to us through the 4Forum or contact our Responsible Gaming Department by emailing rg@4Poker.com
- If you would like to block access to other gambling sites and apps, consider using Gamban software on your computer and mobile devices.
TOOLS
At 4Poker, we prioritize player safety and provide a variety of tools to help you stay in control of your gaming. Here are some options available to you:
- Self-Imposed Deposit Limit: You can set a weekly deposit limit at any time by accessing the 'Responsible Gaming' link within the software. Changes to your deposit limit will take effect immediately, except for increases or removals, which will take 7 days to process.
- Self-assessment: If you're unsure if gambling is becoming a problem for you, you can complete a self-assessment. If the results indicate that you may be experiencing problems, we have tools in place to help, including the ability to set deposit limits, self-exclude for a period of time or permanently, or contact us for additional support.
- Self-exclusion: If you choose to self-exclude, you won't be able to play or deposit for the period you select. We offer options ranging from 12 hours to permanent exclusion. Self-exclusion periods cannot be reversed. You can self-exclude your account here, or contact us and let us know the requested exclusion timeframe. Please refer to the terms of self-exclusion before applying an exclusion to your account.
TERMS OF SELF-EXCLUSION
Self-exclusion is a serious decision, and it's important that you understand the consequences before proceeding. Here are some key points to keep in mind:
- Your account will be automatically reinstated once the self-exclusion period has ended, unless you have chosen permanent exclusion, in which case you will not be able to play in the future.
- You will be removed from all direct marketing within 24 hours of initiating a self-exclusion.
- You won't be able to remove or decrease the self-exclusion period. 4Poker also won't be able to do so on your behalf.
- If you wish to increase the period of self-exclusion, you can do so through the Responsible Gaming tools by logging into your 4Poker account or by Contacting Us.
- If you've already started a tournament, you will be able to finish playing it, but you won't be able to register for any additional tournaments.
- You will only be able to withdraw the funds in your account balance at the time of self-exclusion.
- Any ongoing promotions will not be extended or paused during the self-exclusion period. If the promotion end date passes before your self-exclusion period ends, you will not be eligible for participation or rewards.
- You are not permitted to create or use any other accounts. If we identify or suspect you are using another account, it will be closed, and any funds in that account may be confiscated.
NEED MORE HELP?
If you need specialized support or counselling, there are organizations available to help. We recommend the following:
- Gamblers Anonymous - Gamblers Anonymous is a 12-step recovery program and support group where men and women share their experiences, struggles, wisdom, and support about compulsive gambling. Meetings are free, and available in many international countries, which are listed on their website.
- Gambling Therapy - a global service offered by Gordon Moody, providing free practical advice and emotional support to anyone affected by gambling.
If you are concerned that members of your household who are below the legal gambling age may access gambling websites, there are software solutions that can help block access to such sites. We recommend educating these household members about the illegality of underage betting and keeping your 4Poker login details private. To avoid misuse, always shut down the software after playing.
Some available software solutions are:
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